Privacy Policy

Our Privacy Policy outlines how we get and use information about you, who we share it with, and how you can control your privacy settings.

1. Information we collect

To run our service and show you relevant content, we need to know a little about you and your interests. Here we outline what information Poliwatch collects, and how we collect it.

a. What we collect

When you sign up on Poliwatch, an account is created for you. All your activities are then tied to this account.

Through these activities and upon your general use of our website, we may collect and/or receive the following information about you that reveals your specific identity, or is directly tied to your specific identity:

  • your name
  • your postal address
  • your email address, or non-email authentication if you are using a mobile device
  • other information you voluntarily submit (for example: photos, biography, interests)
  • your unique mobile device ID number if you access our services via a mobile application
  • your social media account ID and information shared with us via your social media account
  • your specific activities on the website

And possibly:

  • information inferred about the issues you care about based on your activities on the website (e.g. animal rights, climate change)
  • information about you available in public records, or other publicly available databases, such as civic data APIs.
  • information about you that we get from third party data providers. We obtain this data with assurance from these providers that you have consented to the collecting and sharing of this data. We don’t actively collect sensitive public data such as medical data. In addition, we only collect information that is permissible to collect in each country where we operate.
  • We also collect information that does not reveal your specific identity, or does not directly relate to you, such as:
  • browser and device information
  • information collected through cookies, pixel tags, and other technologies
  • demographic information and other non-identifying information provided by you (such as a postal code or general geographic area)
b. How we collect it
  • When you register for the website, you will be asked to create a user profile that includes information such as your name,address, etc. You may choose to upload photos and provide additional information as well.
  • When you are signed in to your account, your activities on the website are tracked and are associated with your account.
  • When you download and use our existing or future mobile applications, we’ll collect your unique device ID and all your account and activity information will be tied to that unique device ID. In addition, we may track and collect app usage data, such as the date and time the app on your device accesses our servers and what information and files have been downloaded to the app, and this information may be associated with your account.
  • We may collect information through your activities offline, for example when you respond to user surveys or provide information if we assist you by telephone.
  • We may obtain information about you from public records, publicly available databases, and third-party providers as described above.
  • We may obtain certain information through your social media accounts connected to your account. If you log in to via Facebook, we ask for your permission to access certain information about your Facebook account, activities and friends. Social media sites make information available to all apps through their APIs, such as friend lists. The information we receive depends on what information you or the social media site decide to give us.
  • Browser and device information: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the website you are using.
  • Cookies and online tracking: We, our service providers, and any ad networks who help us deliver relevant ads to you may use cookies, pixel tags (also known as web beacons and clear GIFs), and other similar technologies to measure and track general user activities on and on third party websites. Like other websites, will not function properly if cookies are not enabled.
  • Third-party analytics providers: We use third-party analytics services like Google Analytics provided by Google Inc. (“Google”) and the Mixpanel service provided by Mixpanel, Inc. (“Mixpanel”). These analytics services use cookies and similar technologies to analyze how people use our services and compile statistical reports. Such services may also collect information about website visitors’ use of other websites.
  • IP Address: Your “IP Address” is a designator that is automatically assigned to the computer that you are using by your Internet service provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever you use our website and services, along with the time of your visit and the specific page(s) that you visited.

In some instances, we may combine non-personally identifiable information with personally identifiable information (for example, we may combine your name with your geographical location or combine your name with information about your activities on our website). In such case the combined information will be treated by us as personally identifying information and protected accordingly.

2. How we may use your information

Here are the ways we might use your information to run our website, provide our services and serve you better content.

  • We use your information to respond to your inquiries and fulfill your requests and to complete and fulfill your transactions with us.
  • We need your contact information to send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.
  • We use your information for general business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new services, enhancing, improving or modifying our website, identifying usage trends,and operating and expanding our business activities.
  • We personalize your experience by presenting offers tailored to you based on what we know about you. We may also send you promotional communications that we believe may be of interest to you.
  • We use your information to allow you to participate in events and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose information about you, so we suggest that you read these rules carefully.
  • We need information about your social media account and activities to facilitate social sharing functionality, such as sharing content through the website and other social media platforms like Facebook and Twitter.
  • We use information about your computer or device to ensure that our site, apps and APIs function properly and are optimized for your computer or device.
  • If you are using one of our mobile applications, we use your device ID to recognize you when you use the application and to store your preferences and settings.
  • We use cookies, pixel tags and other tracking technologies to measure and improve our services and develop features and functionalities on our sites, apps and APIs. For example, if we see that people using a certain device use the website the most, we might decide to build an app specifically for that device.
  • We use cookies, pixel tags and other tracking technologies to improve the relevance of our marketing campaigns and those of our advertisers.
  • We use IP Addresses for administration and security purposes, such as calculating usage levels of our sites, apps and API, helping diagnose server problems and detecting fraud and spam behavior. We may use and share aggregated and anonymized information to better understand and serve our users or for optimization of our marketing and ad targeting efforts.

3 Who may receive your information

Here we outline when and how information can be shared – either by you via the website, or by us.

a. Advertisers and ad networks
  • Only at your election and if you specifically consent, we may share information about you with our advertisers, including your email address and mailing address. We may also share your telephone number, but only if you separately consent. The advertiser may then use this information to communicate with you and send you promotional materials that may be of interest to you. We do not control the content or frequency of communications that you may receive from our advertisers.
  • We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you based on your use of and activities on our website. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags).
  • If you are using one of our mobile applications, our ad network partners may use and store your mobile device ID to show ads that they consider relevant to you in various mobile services that you use.
b. Administrative purposes

We may share your information with third parties for the following purposes:

Your profile is set to private by default. You can edit your profile and the settings to make it public and manage certain emails we send you.

  • Companies within the group of companies: We may share your information with our affiliates, which are entities under common ownership or control of to provide our services in different countries.
  • Our suppliers, subcontractors and business partners (“service providers”): We may share information about you with our services providers who process information to provide services to us or on our behalf. We have contracts with our service providers that prohibit them from sharing the information about you that they collect or receive with anyone else or from using such information for other purposes.
  • Fraud prevention: We may disclose the personal information we collect about our users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
  • Law enforcement purposes: If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may have to disclose any information we have about our users. We also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.
  • Sale or merger of our company: We have no plans to sell our business. In this unlikely event, we may transfer your personal information to a third party if we or any of our company affiliates are involved in a corporate restructuring (e.g., a sale, merger, or other transfer of assets).

4. Your privacy choices

You can edit or remove the permissions you have granted to to use information from your social media accounts by using your application privacy settings on your social media account.

a. Social media

If you’ve signed in on through Facebook connect, you are likely cookied by Facebook. You can modify or change those cookies through the settings on your Facebook account.

b. Email settings
  • If you no longer want to receive marketing-related emails from or its affiliate companies going forward, you may opt out of receiving these by following the instructions contained in any such email.
  • We will comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt out of receiving marketing-related emails from us, we may still send you important administrative messages (such as updates about your account or service changes), and you cannot opt out from receiving these messages.
  • If you want, you can ask us for the information we have about your account and even ask us to delete it.

5. Accessing or deleting your information

If you would like to review, correct, update, suppress, or delete information that has been previously provided to us by you, you may log in to your account, click on “Settings” and update your profile information.

You can also contact our Privacy Officer at the email address or mailing address listed at the bottom of this Privacy Policy and ask us to specify what information we have about you and to delete certain information about you from our records. Please let us know what information you would like us to remove from our databases or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for mandatory record keeping purposes and/or to complete any transactions that you began prior to your request. There may also be residual information that will remain within our databases and other records, but such residual information will no longer be tied to your identity. If you subsequently ask us to delete your information from our website and databases, information related to those other users cannot be removed and will remain in our records.

We take a lot of measures to protect your personal information. If you suspect someone else is using your account, let us know.

6. Data retention & security

We seek to use reasonable organizational, technical, and administrative measures to protect your information within our organization from loss, misuse, unauthorized access or disclosure, alteration and/or destruction. We take reasonable steps to ensure that all data we process is reliable for its intended use, accurate, complete and current to the extent necessary for the purposes for which we use it. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting our Privacy Officer using the contact details listed at the end of this Privacy Policy.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.The best way to get in touch with our Privacy Officer is to email us. You could send us a letter, but we have to say we don’t love snail mail – we are a tech company, after all.

7. How to contact us

We’d love to hear your questions, concerns, and feedback about this policy. If you have any suggestions for us, feel free to let us know by contacting us at or writing to the following address:

For Members in Trinidad and Tobago:


  • Attn: Privacy Officer
  • 120 Abercromby Street
  • Port of Spain
  • Trinidad and Tobago

Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.